Page 25 - JaKita 07th Edition 2021

EXCELLENT
CIVIL SERVANT 2525

Ade Reviyanti Siregar:

Give Services

with Empathy

For her patience in serving the community, Ade Reviyanti Siregar has
been received recognition as Best Manager at Jakarta Capital Investment
and One-Stop Integrated Services Agency (PTSP). Her key success to it is
to always have empathy when serving the community.

de Reviyanti Siregar has always been hoping In those previous times, said Ade, many people
to be a dedicated civil servant who could complaint about the government services. In fact,
A be helpful to others. So, when she received some people believed that it was very problematic
a decree which stated her name as a civil servant and expensive when dealing with the subdistrict
for Jakarta in 2010, she began to work it out officers. The situation became her challenge. She,
immediately. She tried her very best to give the best who is a daughter of Arifin Siregar and Masniari Pane,
service for people of Jakarta. tried to build service system that is convenient and
free of illegal levies.
She became more ambitious of her willingness
to help others when she became the head of She likes to remind the community to have their permit
implementation unit at North Grogol PTSP agency. and non-permit needs arranged by themselves, for it
“I wanted to feel what people feel; I wanted to is easier and simpler to do that way. Unfortunately,
know what they need. Therefore, I would have the they need to complete the requirement first in order
empathy, to understand the feelings of our people,” to apply for that permit-non permit matters. “Don’t
said Ade to JaKita. worry for there will be no more illegal levies. You can

7th EDITION 2021
7th EDITION 2021
Sarana I Sarana Informasi Pemerintah Provinsi DKI Jakartanformasi Pemerintah Provinsi DKI Jakarta