Page 27 - JaKita 08st Edition 2021
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EXCELLENT         27
                                                                                     CIVIL SERVANT






          without making them to go to the PTSP offices,” said   provides tutorials on how to read the zonation so
          Wachid.                                            users will understand things about allocation, road
                                                             borders (GSJ), building borders (GSB) and effective
          It was remarkable that Wachid and his team could   building area.
          develop the app at the drop of a hat. This man, who
          was born in Kudus, East Java, started to develop the   Wachid hoped this e-Sosis IMB apps will help people
          system in March 2021 and in July 2021, they have   to process building permit by themselves, since he
          launched the app. “E-Sosis facilitates the community   aware many people were still reluctant and confused
          who are new in processing building permits (IMB),”   to  apply for building permits on  their  own. Most of
          he said.                                           the times, they wasted their energy by going to the
                                                             office again and again for they haven’t know the right
          According to this graduate of Civil Engineering    procedure. Moreover, there are still people who are
          from Gadjah Mada University, any problems related   indifferent  about  their  building  permit  despite  the
          to IMB process can be solved without having to     responsibility to obtain it.
          experience the complicated bureaucracy thanks
          to this e-Sosis IMB app.  In this app, there  are some   He also hoped this app could be developed and
          features that facilitate applicants to submit required   used continuously in a larger scale. As a government
          documentation. “You will only need to upload the   employee  (ASN)  since 2010, he  expected a  better
          administration files to the system,” said Wachid.  circulation in ASN, and hoped the spirit to give service
                                                             for the community will always grow.
          There are five features provided in the app: e-book                                             per
          and podcasts, online consultation, FAQ Button,
          Retribution Calculator and  Klik  Zonasi. E-book
          and podcasts feature  provides regulations, both
          regional and gubernatorial, delivered in interesting
          PDF formats to help the community to understand
          everything about IMB-related policies. “We provide
          podcast talks as to provide the information in a more
          convenient way, to let the users to enjoy when they
          get bored of reading regulations,” he explained.

          Online consultation feature connects the community
          to  the  customer  service  staffs,  also  to  the  field
          officers, AJIB (delivery service) couriers, who can be   “E-Sosis facilitates the community who
          dispatched to your house to pick up the documents.   are new in processing building permits
          “This app allows you to request an officer to come   (IMB).”
          to your house and pick up the required documents,”
          said Wachid.
                                                             Wachid Wahyudi,
          The retribution calculator feature allows the users to
                                                             Head of Administration Division at
          know the estimated total of retribution that should be
                                                             Matraman PMPTSP Agency, East Jakarta.
          paid. “You will only need to submit the building area
          and it’ll automatically show the total of retribution,”
          explained Wachid. Meanwhile, the Klik Zonasi feature










                                                                                                       8th EDITION 2021
                                                                                       Sarana Informasi Pemerintah Provinsi DKI Jakarta
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